Reporting

Agent Real Time Information
Inbound Queue Real Time information
Track Sales, Closed, Verified, Confirmed Performance
Average times called by time zone
Percentage of list penetration
Describes how the list performs on a daily basis
Programs Performance
List performance, breakdown and availability
Confirmers Performance
Time Cards (most clients pay from the time card report)
Do Not Call Listing
Daily Verifiers Log Sheet
Order Forms
Call/DNIS breakdown by hour
Detail on Inbound and Outbound Calls
Schedule Performance
History
Scrolling Monitor Display By:
Individuals
Teams
Day
Week
Programs
List Performance
Dialer Performance