State of the Art Technology

PCI has a fully blended predictive dialer system featuring Inbound, Outbound, Call Conferencing, Call Transfer, and Web-bound technology that will allow our Agents to handle all their customer interactions simultaneously.PCI’s dialer is an ‘open standards’ Windows NT based system supporting digital T1, ISDN and PSTN via regular analog circuits. Our dialer also supports the full range of analog single extension devices